Dear Patients,
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As health care providers, Fort Saskatchewan Eyecare shares in the increasing global concern about COVID-19. We want you to know we are taking the situation very seriously. As doctors, we rely on information which is scientifically proven and medically backed and, accordingly, are closely monitoring and adhering to the advice given by public health officials. Our commitment to putting the health and safety of our patients and staff first is unwavering. We have always taken pride in the cleanliness of our clinics and, as an extra precautionary measure, are:
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Increasing the frequency of sanitation processes for all medical equipment and tools
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Introducing sanitization protocols to all clinic touchpoints including, but not limited to, door handles, desks, display units, and payment terminals
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Enhancing the cleaning and sanitization process for all display frames, mirrors, and sample products
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Imposing mandatory self-quarantine for all Fort Saskatchewan Eyecare staff and Optometrists who have travelled outside of Canada
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Inserting sanitizer dispensers in all clinics
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Removing all magazines and coffee/tea from our waiting rooms
If you have an upcoming appointment at our clinic and are experiencing a fever, cough, difficulty breathing, or have travelled or been in contact with individuals who have travelled outside of Canada, we request that for everyone’s safety you contact our team to reschedule your appointment. For your information, Alberta Health Services has created the country’s first online COVID-19 self-assessment tool, which you can access through the following link: https://myhealth.alberta.ca/journey/covid-19/Pages/COVID-Self-Assessment.aspx
As the situation continues to evolve, please be assured that we will be constantly reassessing and adapting our processes to adhere to the latest updates and health guidelines. If you have any questions and/or concerns, you can email us at: reception@fortsaskeyecare.com.
For information on safe hygiene practises we are providing the following Health Canada link for your convenience: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks.html We hope you’ll find it of use.
Sincerely,
The Doctors and Staff at Fort Saskatchewan Eyecare